Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

Reply
New Contributor
Posts: 3
Registered: ‎03-28-2013
My Device: Z10
My Carrier: Orange

Z10 - Dont have the option for call blocking in my Settings

Z10 - Dont have the option for call blocking in my Settings as shown in support docs. Any ideas ??

Posts: 90,066
Likes: 23,877
Solutions: 6,152
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 - Dont have the option for call blocking in my Settings

Can you explain what you're doing or a link the docs you refer to?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 3
Registered: ‎03-28-2013
My Device: Z10
My Carrier: Orange

Re: Z10 - Dont have the option for call blocking in my Settings

i want to block certain numbers contacting me based on numbers i provide. i dont have the block call under settings. so dont know how to do it
Posts: 90,066
Likes: 23,877
Solutions: 6,152
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 - Dont have the option for call blocking in my Settings

You can't.

 

If they are harassing calls, contact your mobile provider.

Or put those callers on a special ringtone which you know you don't want to answer.

 

Hopefully a third party call blocker app will be out soon.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 46
Registered: ‎02-04-2011
My Device: Blackberry Z10, PlayBook
My Carrier: 3

Re: Z10 - Dont have the option for call blocking in my Settings


JSanders wrote:

You can't.

 

If they are harassing calls, contact your mobile provider.

Or put those callers on a special ringtone which you know you don't want to answer.

 

Hopefully a third party call blocker app will be out soon.



There's a call blocker app for other Blackberries, I've contacted them to see if they are intending to come up with a version for OS 10 so I'll keep everyone updated when I hear back. There's one currently in App World, but the reviews aren't that great (it's in Chinese and only works with a network provider in Hong Kong apparently). Until then, I've been receiving fraudulent calls claiming to be from my bank. They've called me using 2 different phone numbers just this morning in the space of 2 hours!

 

I phoned my network provider and was told they can't block individual calls, this is done in the handset? Is this something RIM/BB might look into?

Contributor
Posts: 46
Registered: ‎02-04-2011
My Device: Blackberry Z10, PlayBook
My Carrier: 3

Re: Z10 - Dont have the option for call blocking in my Settings

I also found this on the Official Blackberry Support page:

 

http://docs.blackberry.com/en/smartphone_users/deliverables/2596/Block_calls_26303_11.jsp

 

As per my previous message though, should my provider be providing me with a call blocking password when they say it's not them that does it, you do it from your handset?

Posts: 90,066
Likes: 23,877
Solutions: 6,152
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 - Dont have the option for call blocking in my Settings

exactly.

 

You read this part of that link? "

  • Depending on your wireless service provider and the wireless network that your BlackBerry® device is connected to, this feature might not be supported."




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code