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BlackBerry® Z10

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New Member
Posts: 1
Registered: ‎07-04-2013
My Device: Blackberry Z10 STL100-2
My Carrier: Orange UK
Accepted Solution

Z10 Drops off network when charging complete

My Phone frequently drops of the Network (Orange) when it has finished charging, reverting to Emergency calls only.

Switching it off and on appears to clear this issue.

I have carried out a device reset and have reinstalled the operating system (10.1.0.2312) but problem persists.

Any thoughts please??

Trusted Contributor
Posts: 132
Registered: ‎06-22-2013
My Device: Z10 (STL 100-2) -10.1.0.4181
My Carrier: Optus

Re: Z10 Drops off network when charging complete

Don't know what could be causing it but maybe try Settings/ Network Connections, click on your Mobile Network, then Network Selection Mode. You will see you are on Automatic. Press 'Manual' - this will cause you to loose connection temporarily while your device scans for available Networks. You will see your own listed there (amongst others). Select that and back out of Settings leaving it set on manual (providing you don't intend to do any roaming). This will have reconnected you to your network and may possibly be more stable. 

At least it's something to try. Smiley Happy

Disclaimer:
I know a little about lots of things,
yet not a great lot about those little-things.
Ultimately, I'm here to learn.