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BlackBerry® Z10

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Contributor
edupres
Posts: 12
Registered: ‎02-20-2013
My Device: z10

Z10 EmAiL syNc

Can someone please tell me why you can only back sync email 30 days 

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JSanders
Posts: 85,288
Likes: 23,046
Solutions: 5,930
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 EmAiL syNc

Because that is the limitation set by the ActiveSync configuration by BlackBerry.




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Contributor
edupres
Posts: 12
Registered: ‎02-20-2013
My Device: z10

Re: Z10 EmAiL syNc

Okay I understand that. My question is why.
Please use plain text.
JSanders
Posts: 85,288
Likes: 23,046
Solutions: 5,930
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 EmAiL syNc

Oh, that is the "why".

 

As far as "why" this was chosen, I can't answer, it was not my decision. I am a user just like you. This is a user-to-user community support forum. BlackBerry personnel rarely answer questions here.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
Contributor
edupres
Posts: 12
Registered: ‎02-20-2013
My Device: z10

Re: Z10 EmAiL syNc

Then how do I get an answer
Please use plain text.
JSanders
Posts: 85,288
Likes: 23,046
Solutions: 5,930
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 EmAiL syNc

www.blackberry.com/contact

 

There's a phone contact and physical address located on that page.

I don't know of an email address which can help you.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.