02-16-2013 02:32 PM
I have a new BB Z10......I live in Ontario Canada where the time zone is Eastern time (-5). My BB clock has the correct time. The BB is set to Time Zone (-5) and Auto Update Time Zone is "on" and Set Date and Time Automatically is "on". When I send an email from the BB, the time stamp on the email is correct and matches the clock on the BB. However when the email arrives to the recipient, the time stamp on the email is +5hrs. For example, if I send an email at 2pm, the time stamp when the email is received is 7pm. These same email accounts have no issue on my desktop computer, so the problem is with the BB.
02-21-2013 12:41 PM - edited 02-21-2013 12:45 PM
It is interesting because I sent an emali from one of my accounts to an other.
On the z10 the time is correct for both the sent and the received emails. In Outlook the time is +5 hours (my timezone difference.)
Further to that if I check the email on my server, it has the correct timestamp for the server, so it seems to only be incorrect in my outlook client.
02-22-2013 09:56 AM
Hello ... it seems to be an issue in the header being sent by the blackberry. If you are using Hotmail (and gmail I believe), this is corrected at the server level, so there is no issue. But if you are using any other email system, it is missing the: -0000 at the end.
See below the difference between to emails BOTH SENT FROM THE Z10, but the below one was corrected by hotmail during send.
Date header in a incorrect email
Date: Sat, 24 Nov 2035 11:45:15
Date header when sent through hotmail
Date: Sat, 24 Nov 2035 11:45:15 -0000
02-22-2013 11:19 AM
I have this same issue.
Our office uses Google Docs for hosted email. WE have 10 BBZ10's.
I'm the only one with this problem so it CAN'T be an issued with google, but the device.
Blackberry, whats the fix?
02-26-2013 10:06 AM
02-28-2013 11:32 AM
I have the same problem. I am in Dubai where the time Zone is GMT+4. The recieved messages are -4 hours or basically GMT time which seems to be the time people from Ontario are getting their recieved messages at. It seems the time stamp from emails sent by the Z10 is not being read correctly by Outlook and defaults to GMT!!!
Blackberry can we get a fix please?