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BlackBerry® Z10

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New Contributor
The_Ginger
Posts: 2
Registered: ‎03-22-2013
My Device: Z10
My Carrier: AT&T

Z10 Email

Hey,

 

Just purchased the Z10 and while the phone itself is awesome, I'm having major frustrations trying to sync my email.  Both my work and personal email are run through gmail servers (Google Apps for work).  I'm finding it impossible to delete a message on my phone and then have it deleted on the server.  Any tips?  I tried playing with the actual Gmail settings, etc...older BlackBerry's had this feature to sync on handset and server but this one doesn't.  

 

Could be a dealbreaker for me...any help would be advised and will let me keep this great phone.

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Guru I
John_Clark
Posts: 14,758
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.2.1.3247; PlayBook w/OS 2.1.0.1917
My Carrier: at&t

Re: Z10 Email

Have you tried this:

http://www.blackberry.com/btsc/KB33472
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New Contributor
The_Ginger
Posts: 2
Registered: ‎03-22-2013
My Device: Z10
My Carrier: AT&T

Re: Z10 Email

I can see why you're elite...great find!  Unfortunately, I'm getting a "Error Code 403" when i try to use it...not sure why?

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