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BlackBerry® Z10

New Contributor
Posts: 4
Registered: ‎07-06-2013
My Device: Z10
My Carrier: Koodo

Z10 Issues

Greetings Has Anyone encountered the following


-Inserted a 16GB memory card into a Z10 and  have it register 14.8 GB on the blackberry.  Where did the 1.2GB go?

previous to that I had a 2 GB card installed, which registered at 1.8 GB on the blackberry. 

-Also I've been trying to load music onto my Z10's SD memory slot.  I use blackberry link to do my transfer. 

I can load like 8 albums, anything more then that I get an error saying files not transfered.

-Other issues are messages that ask me of a OS update that I have already have, but the message on blackberry link does not go away.


I've reinstalled blackberry link with not sucess to load more than 8 albums of music



Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Z10 Issues

Hi motokipc,


This "missing" space is not a result of the BlackBerry smartphone, but a function of the file system NTFS. Due to the way memory is formatted in NTFS, a 16GB media card or hard drive will appear as 14.8GB.  You can also witness this on a computer.  For example, a 500GB hard drive in a computer will only appear to have 465GB of space available.


I hope that helps!






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