02-25-2013 09:51 AM
As the subject- anyone else noticed this? If the phone is on charge and I'm writing a text, the keyboard goes mad, a letter "K" will result in sdgfsdklgjiodfsgjiodgoidfgoig - so unlocking the phnoe is interesting!
I accidentally figured out that taking it off charge always sorts it, and then when on charge it reappears.
Only seems to happen when unlocking & SMSing... anyone else had this?
02-25-2013 10:51 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Are you charging the BlackBerry Z10 through the wall charger or usb port? Also did you download any new applications lately?
If you try charging it with a different outlet and then try to compose an SMS message, does the issue persist?
I look forward to your reply.
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02-26-2013 04:19 AM
I'm using the mains charger (not usb/PC) and trying it on different mains sockets and different chargers as I have two.
No new apps, although any of the apps I have are via AppWorld...
02-28-2013 04:09 AM
Not tried it with the browser, but I took a bunch of apps OFF my phone last night and it seems to have cured the problem at the lock screen. Can you list the downloads from appworld you've got (or PM me if you dont want to publish them on here) and I'll compare them to mine and what I've taken off and see if it helps.
Might be just a fluke that mine is working now, but happy to give it a bash.
03-11-2013 07:22 AM
Since the OS updated to 10.10.90 - the problem has come back - not as bad as it was before but still very annoying. Have taken a video clip of it, if there's somewhere I can upload it? Would like to officially report this as a bug/fault.
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3 weeks ago
try reversing your charger in the outlet, I am suspecting a faulty neutral on the wiring as I have seen this when using a generator with my Z10 and also with an inverter.
If reversing dont help try a different cahrger if possbile to rule out the charger.
if the phone gets an dirty unfiltered input it can do odd inputs as the screen changes in capacitance