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BlackBerry® Z10

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Contributor
minart
Posts: 12
Registered: ‎03-01-2011
My Device: Not Specified

Z10 - Keyboard jumpy when texting while on charge

As the subject-  anyone else noticed this?    If the phone is on charge and I'm writing a text, the keyboard goes mad, a letter "K" will result in sdgfsdklgjiodfsgjiodgoidfgoig - so unlocking the phnoe is interesting!

 

I accidentally figured out that taking it off charge always sorts it, and then when on charge it reappears.

 

Only seems to happen when unlocking & SMSing...  anyone else had this?

 

 

Retired
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Z10 - Keyboard jumpy when texting while on charge

Hey minart,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Are you charging the BlackBerry Z10 through the wall charger or usb port?  Also did you download any new applications lately?

 

If you try charging it with a different outlet and then try to compose an SMS message, does the issue persist?

 

I look forward to your reply.

 

Cheers.


-ViciousFerret


 


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Contributor
minart
Posts: 12
Registered: ‎03-01-2011
My Device: Not Specified

Re: Z10 - Keyboard jumpy when texting while on charge

Hi there,

 

I'm using the mains charger (not usb/PC) and trying it on different mains sockets and different chargers as I have two.

No new apps, although any of the apps I have are via AppWorld... 

 

Thanks.

 

 

New Member
lukerfc
Posts: 1
Registered: ‎02-27-2013
My Device: z10

Re: Z10 - Keyboard jumpy when texting while on charge

I have exactly the same problem but it also affects the browser.
Contributor
minart
Posts: 12
Registered: ‎03-01-2011
My Device: Not Specified

Re: Z10 - Keyboard jumpy when texting while on charge

Not tried it with the browser, but I took a bunch of apps OFF my phone last night and it seems to have cured the problem at the lock screen.  Can you list the downloads from appworld you've got (or PM me if you dont want to publish them on here) and I'll compare them to mine and what I've taken off and see if it helps.

 

Might be just a fluke that mine is working now, but happy to give it a bash.

 

- M

Contributor
minart
Posts: 12
Registered: ‎03-01-2011
My Device: Not Specified

Re: Z10 - Keyboard jumpy when texting while on charge

Since the OS updated to 10.10.90 - the problem has come back - not as bad as it was before but still very annoying.  Have taken a video clip of it, if there's somewhere I can upload it?  Would like to officially report this as a bug/fault.

 

Thanks.

 

Contributor
minart
Posts: 12
Registered: ‎03-01-2011
My Device: Not Specified

Re: Z10 - Keyboard jumpy when texting while on charge

I'm using OS 10.0.90 and still getting this very annoying problem.  Anyone else have this? is there a fix on the way?

Guru III
knottyrope
Posts: 30,779
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Z10 - Keyboard jumpy when texting while on charge

try reversing your charger in the outlet, I am suspecting a faulty neutral on the wiring as I have seen this when using a generator with my Z10 and also with an inverter.

 

If reversing dont help try a different cahrger if possbile to rule out the charger.

 

if the phone gets an dirty unfiltered input it can do odd inputs as the screen changes in capacitance

 




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