07-20-2013 04:51 PM
07-20-2013 04:59 PM
Just had a call with BB tech support in Canada
As I undertood, common BB practice is to redirect request to mobile network service provider or to retailer. I have no any results.
May be someone else wants to rty ?
07-20-2013 05:03 PM
Wrong way, Blackberry. They avoid helping clients. My carrier has nothing to do with this. Mi cellphone es legal, is not reported as an stolen device, so i have nothing to discuss with my carrier, i want a solution from BB.
07-20-2013 05:19 PM
07-20-2013 05:23 PM
07-20-2013 05:38 PM - edited 07-20-2013 05:39 PM
Good point, rivanu. If this was a new phone when you bought it, and this is the first carrier you've used it on, from what I have read, the carrier has locked the pin. However, BBerry -- maybe-- can unlock it. Also, it can take up to two months or more for those imei databases to get up to date. You need to start with your carrier first. Was this phone a new purchase?
Read this thread: http://forums.crackberry.com/blackberry-10-os-f269