05-23-2014 05:09 AM
My Z10 is randomly linking contacts, unable to turn off feature.
I have only one email account synchronised (no facebook, linked in, etc) and out of app 1'000 accounts 470 are linked in one entry. Tried several fixes including:
- replacement of phone into NEW by t-mobile (other hardware problems existing previously) => on new device 470 again linked to the same "parent account"
- deleting local contact list
- delinting on Ms Office server "parent account" and deleting local contact list => all 470 were linked to another "parent account" upon synchronisation
- manual unlinking does not work as Z10 gets suspended if I try to edit "parent accoutn"
Trouble is that I am not able to find/ call any of the 470 contacts and when someone from that list calls me I see only parent account name. Unable to run business properly with that.
Model: Z10 STL100-2
Synchronised with Microsoft Office Professional Plus 10
provider: t-mobile (Poland)