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BlackBerry® Z10

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Contributor
Posts: 21
Registered: ‎06-03-2013
My Device: z10
My Carrier: taiwan isp

Z10 USB problem

Hello all,

 

I love the way Z10 allow me access the storage via wifi or usb.

 

but the speed is horribly slow, like 1mb/s ...

 

I just got my Z10 3days ago.. I wonder if there is a setting I missed?

 

thank you.



Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Z10 USB problem

Hey shigeru_go

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

There is no setting to increase the speed of data transfer.  It can take some time if you are transferring large files over Wi-Fi or USB.

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


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Contributor
Posts: 21
Registered: ‎06-03-2013
My Device: z10
My Carrier: taiwan isp

Re: Z10 USB problem

Hmm... I am trying to copy my image libraries to my sd card. 

 

The images library is 4.66gb , total of 16902 files. 

Windows says it will take me another 5 hour 15 mins to transfer the rest 13097 files...

it's transfering 976kb/sec

 

It's very very slow, slower than other phone i used (ie. motorola, sony android phones).

I wonder what is wrong here... 

 

I was going to upload the screen i captured, but this place doesn't seems to allow me attach my jpeg file.

Contributor
Posts: 21
Registered: ‎06-03-2013
My Device: z10
My Carrier: taiwan isp

Re: Z10 USB problem

I terminate the file copy process. 

 

I try to delete the files 

4290 items , total of 355 MB

It says need 7 more mins to delete it. 

It delete 5 item per second...

 

some how this picture looks wrong..

I don't have to wait this long even if I am just deleting file off any usb drive or phones..

 

Contributor
Posts: 21
Registered: ‎06-03-2013
My Device: z10
My Carrier: taiwan isp

Re: Z10 USB problem

I forgot to mention, the previous slow copy and slow delete was done on my win7 laptop.

 

however, when i try to delete file files using the file manager on z10, the deletion was done instantly.

 

So, I don't know why things done on my laptop is very very slow.