03-30-2013 07:08 AM
I have read a lot about guys who wants to update to 10.0.10...
I have a similar issue... When I go to "Software Updates", I see the following screen.
So the update is available but doesn't download even if connected on power source with full battery.
I'm from Belgium, with Z10 STL100-2.
Current OS Verison: 10.0.9.2372.
I have tried to disable geolocalisation and remove my sim card but same issue...
And via BB Link, the update seems to be blocked.
Thanks for your advices.
Solved! Go to Solution.
04-05-2013 03:33 PM
same issue here buddy
carrier : F-SFR
they just released the update to .99 today, and it's blocked the same way ...
someone, any Idea about how we could fix this ?
04-05-2013 04:20 PM
04-15-2013 06:22 AM - edited 04-15-2013 06:23 AM
I have solved this issue by using Blackberry Link on a PC and upgrade from there.
On my MAC, it won't upgrade (the topic was created after testing on my mac).
I have another similar issue on another Z10, I had to reload the OS (by using Link again).