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BlackBerry® Z10

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New Contributor
MobileNet
Posts: 6
Registered: ‎11-05-2013
My Device: Z10

Z10 after update 10.2.0.424 Camera not working

Hi and wtf,

 

On both of my Blackberry Z10 after updating my bb z10 to 10.2.0.424 my camera is not working anymore.

Camera shows, device can't be startet!!

What's going on with Blackberry / RIM??

Are they not able to rollout proper updates?

Both of my BB's are 100-1 Version!!

The whole time before updating everything was working absolut fine.

Isn't a downgrade to the older Version possible?

I tried, security wipe, i tried soft and hard reboot.

Nothing is working!!

Have someone any Idea and can help???

 

Thanks

 

Forums Advisor III
RobGambino
Posts: 1,813
Registered: ‎05-29-2013
My Device: BlackBerry Z30

Re: Z10 after update 10.2.0.424 Camera not working

Well my camera is working really fine if not even BETTER then before. Could it been your carrier OS that is not working good?
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New Contributor
MobileNet
Posts: 6
Registered: ‎11-05-2013
My Device: Z10

Re: Z10 after update 10.2.0.424 Camera not working

OS is 10.2.0.1791 Software Version is 10.2.0.424

 

I can't play Videos and i can't use the Camera "camera is not available"

I deleted my Memory Card, was trying doing security wipe, was install everything new, was deleting apps what i don't need.

Was doing hard and soft reset.

Everything was working before 10.2.0.424.

And after the update i just have Problems.

I can't downgrade to a older Version.

 

Thanks for any help!

For sure it is not a Hardware Problem when everything was working before the Update.

Forums Advisor III
RobGambino
Posts: 1,813
Registered: ‎05-29-2013
My Device: BlackBerry Z30

Re: Z10 after update 10.2.0.424 Camera not working


MobileNet wrote:

OS is 10.2.0.1791 Software Version is 10.2.0.424

 

I can't play Videos and i can't use the Camera "camera is not available"

I deleted my Memory Card, was trying doing security wipe, was install everything new, was deleting apps what i don't need.

Was doing hard and soft reset.

Everything was working before 10.2.0.424.

And after the update i just have Problems.

I can't downgrade to a older Version.

 

Thanks for any help!

For sure it is not a Hardware Problem when everything was working before the Update.


Here is some info go back to your previous OS before the update if you didn't have any issues

 

 

How toReload your Blackberry10 OS

 

 

_______________________________________________________
Want to contract me? You can follow me on Twitter @RobGambino

Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!
New Contributor
Rodolfo1976
Posts: 4
Registered: ‎11-09-2013
My Device: Blackberry Z10

Re: Z10 after update 10.2.0.424 Camera not working

Hi, I have the same problem. Any solution on this?

Thanks for you help

Contributor
liumei
Posts: 28
Registered: ‎11-08-2013
My Device: z10

Re: Z10 after update 10.2.0.424 Camera not working

Instill a high os camera app,and when I find that, I will send to you.
New Contributor
Rodolfo1976
Posts: 4
Registered: ‎11-09-2013
My Device: Blackberry Z10

Re: Z10 after update 10.2.0.424 Camera not working

Great
Thanks. I would really apreciate it.
Thanks
Contributor
liumei
Posts: 28
Registered: ‎11-08-2013
My Device: z10

Re: Z10 after update 10.2.0.424 Camera not working

There have something you need. Camera+clock+browser. . Just download this, and install camera app. this app is from 10.2.1.575. http://pan.baidu.com/s/1d0ytY
New Contributor
MobileNet
Posts: 6
Registered: ‎11-05-2013
My Device: Z10

Re: Z10 after update 10.2.0.424 Camera not working

Thanks for the App, but how do you install .bar files on the z10?

Contributor
liumei
Posts: 28
Registered: ‎11-08-2013
My Device: z10

Re: Z10 after update 10.2.0.424 Camera not working

OK. This is a easy way. You need a pc. (windows xp or win 8).and Google search. You must download something. Do that. You will be stronger. 2.this way is easy to. Download a chrome. Use that.