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BlackBerry® Z10

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Contributor
Posts: 12
Registered: ‎08-29-2013
My Device: BlackberryZ10
My Carrier: Vodafone

Re: Z10 app downloads issue

OK. I'm going to try the suggestions.  Will let you know.  Thanks for the clarifications!

Contributor
Posts: 12
Registered: ‎08-29-2013
My Device: BlackberryZ10
My Carrier: Vodafone

Re: Z10 app downloads issue

I am delighted to report that my BBID seems to have re-appeared and games are finally downloading!  Thank you SO much for your help.  I'm not actually sure what worked.  I have also downloaded a software update and I think that has probably helped as well. 

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Hall of Famer II
Posts: 55,803
Registered: ‎11-28-2008
My Device: PRIV (5.1.1), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Z10 app downloads issue

It may have...but I am very happy that something short of a WIPE has worked to resolve your situation.

You are most welcome, and good luck!

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