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BlackBerry® Z10

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New Contributor
Posts: 6
Registered: ‎08-06-2013
My Device: blackberry z10

Re: Z10 battery finsh in 20%

Please do some fix.. I also experienced the same thing after I upgrade my z10 to new os 10.1...  the battery goes off while its indicate still in leve 40%... and my Blackberry turned off.. 

 

many of us having this kind of problem... plase blackberry read and notice this problem.. z10 os have lots of bug.. please fix it!!!!!

Posts: 88,049
Likes: 23,487
Solutions: 6,063
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 battery finsh in 20%


AndreAng wrote:

Please do some fix.. I also experienced the same thing after I upgrade my z10 to new os 10.1...  the battery goes off while its indicate still in leve 40%... and my Blackberry turned off.. 


Please read the message in this thread, Message 21

 

Don't wait to charge when it hits 40%, do the process outlined earlier like at 60-70% of charge remaining.




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New Contributor
Posts: 6
Registered: ‎08-06-2013
My Device: blackberry z10

Re: Z10 battery finsh in 20%

This suggestion not working.. i did it several times.. and yet.. my blackberry battery life indicator is not working properly.. it was shutting down at 40% battery.. no warning low battery.. just that.. and i have to put it on charger again and start charging on 40% battery.. its sucks

Posts: 88,049
Likes: 23,487
Solutions: 6,063
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 battery finsh in 20%

When and how did you do it "several times"?

 

Just now?




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Contributor
Posts: 35
Registered: ‎08-21-2009
My Device: Not Specified

Re: Z10 battery finsh in 20%

[ Edited ]

Try this.

Go to following link and ensure there are no updates for your phone and pop up says no updates for your device.

 

 

Remove phone battery

Go to http://www.blackberry.com/update

Click on update

It will open update windows which will have device selection drop down

Connect the phone without battery 

Click ok on the pop up windowbas soon as phone is listed in it

Let the phones LED turn green.

Update window will say there are no updates available 

Repeat this once again

Disconnect the phone and keep it without battery for 30 minute

Connect it to charger and insert battery while connected

 

This is what worked for me for affected battery. I have got replacement from blackberry anyway so I no more have this problem.

 

New Contributor
Posts: 6
Registered: ‎08-06-2013
My Device: blackberry z10

Re: Z10 battery finsh in 20%

I have tried before i frustated and post the comment here.. i already saw your solution by doing oem charging and pull the battery thing.. and i was trying again just a minute ago.... i think you guys should try yourself... this is the bad phone i ever have.. so much bug.. i feel like wanna throw this phone to trash!!!!!
Posts: 88,049
Likes: 23,487
Solutions: 6,063
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 battery finsh in 20%


AndreAng wrote:
I have tried before i frustated and post the comment here.. i already saw your solution by doing oem charging and pull the battery thing.. and i was trying again just a minute ago.... i think you guys should try yourself... this is the bad phone i ever have.. so much bug.. i feel like wanna throw this phone to trash!!!!!

It's worked for me and others.

 

Perhaps you haven't fully explained the problem you're having. Please calm down and explain ALL that you have previously done, and remember no one here can read your mine. I don't know what you've done.




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Contributor
Posts: 17
Registered: ‎05-25-2013
My Device: z10

Re: Z10 battery finsh in 20%

So after following the instructions my battery lasted until 17%. Before it was only until 38% where the phone turned off...
One week ago I bought a second battery and using both. Now both batteries go down to 0% before the phone turns off. That means it could be a good solution to try a few days with another battery like from friend or someone else.. if you can't find any, buy one from eBay... I know that is definitely a bug in OS but let's see if the last update resolves it...
Contributor
Posts: 13
Registered: ‎01-01-2009
My Device: Not Specified

Re: Z10 battery finsh in 20%


JSanders wrote:
The on-device battery meter is off sync with the a the actual battery charge. Connect to your OEM wall outlet battery charger and while still connected and powered on, remove the battery a minute to reboot. After reboot leave to fully charge to 100%.
Thus will reset the false charge reading.

Did that, does nothing to solve issue.

sdgreen - Z10 on Rogers since Feb 5, 2013

North Saanich, BC, Canada

Posts: 88,049
Likes: 23,487
Solutions: 6,063
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 battery finsh in 20%


sdgreen wrote:

Did that, does nothing to solve issue.


This is your first post in this thread... what are your specific issues?




1. If any post helps you please click the Like Button below the post(s) that helped you.
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