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BlackBerry® Z10

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New Contributor
Loudelectronics
Posts: 6
Registered: ‎06-28-2013
My Device: z10

Z10 camera won't focus

From one picture to the next my camera stopped focusing. Front facing camera works fine.  How do I get auto focus back on?

JSanders
Posts: 86,349
Likes: 23,172
Solutions: 5,977
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 camera won't focus

when you're aimed at something, use your finger to move the green square box to the focal point.

 

Does that help?




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New Contributor
Loudelectronics
Posts: 6
Registered: ‎06-28-2013
My Device: z10

Re: Z10 camera won't focus

No this does not. Video camera has no focus either. Literally taking pictures of receipts for expense reporting and one receipt to next went blurry. Now no focus at all for anything except front camera.
JSanders
Posts: 86,349
Likes: 23,172
Solutions: 5,977
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 camera won't focus

Please check your camera settings. What is the Shooting Mode and Scene setting?




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New Contributor
Loudelectronics
Posts: 6
Registered: ‎06-28-2013
My Device: z10

Re: Z10 camera won't focus

Played with the settings. Does nothing. Camera will work after a reboot for a couple shots then fails to focus again.
New Contributor
Loudelectronics
Posts: 6
Registered: ‎06-28-2013
My Device: z10

Re: Z10 camera won't focus

Any updates.  This is a software issue.  Can we get a software update?

Forums Advisor III
rat-7
Posts: 1,406
Registered: ‎04-19-2011
My Device: BlackBerry Z10 + Z30 + Playbook 64

Re: Z10 camera won't focus


Loudelectronics wrote:

Any updates.  This is a software issue.  Can we get a software update?


The official software update is from Rogers, but there are messages group on this web site that are tlking and explaining how to install "leak" OS

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Using the Playbook and the Z10 and the Z30 and loving them

Martin