03-28-2013 10:42 AM
I purchased some speakers to use with my new Z10, and the cable connection with the audio jack works fine, and my BlackBerry can find and pair using Bluetooth with the new Sony speakers just fine, however when using Bluetooth, there is no sound. I have tested the same speakers with my old iphone and they work fine using Bluetooth.
03-29-2013 08:58 AM
Welcome to the BlackBerry® Support Community Forums.
To better assist you can I have you check the services of the paired speakers, Swipe down from the Top> Select Bluetooth> Select Paired at the bottom> Select the Speakers> What is listed under Services?
And also can you pair and use a Bluetooth headset?
03-29-2013 06:48 PM
03-29-2013 06:56 PM
Please disconnect your bluetooth device and check the volume of your phone. Was it muted? If so take it off mute and reconnect the speakers and try again.
03-29-2013 07:30 PM
04-06-2013 01:13 AM
I do not know what is the relationship but I had the same problem and I realized that when disabling the access using wi-fi made it work. Go to settings - storage and acces - turn of access using wi-fi