03-05-2013 01:07 AM
03-05-2013 01:53 AM
From your description it sounds like the phone has something mechanically intermittant inside of it. This could be a cold solder connection in the circuit board, or on a connector assembly. Call Blackberry support and get a ticket number for this fault.
I would strongly suggest to get the phone exchanged under warranty.
10-24-2013 07:25 AM