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BlackBerry® Z10

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New Contributor
Posts: 4
Registered: ‎10-08-2013
My Device: Blackberry Z10

Z10 not functionIng properly after I tried to update OS

I tried to update my blackberry Z10, everything seemed to go well until I restarted my device. It 's been stuck on the boot page for 4hrs and has refused to complete boot what do I do??
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Posts: 6,141
Registered: ‎07-05-2012
My Device: Playbook, Dev Alpha C, Z10 LE, Z30

Re: Z10 not functionIng properly after I tried to update OS

Give it a few more hours then retry with the sim taken out.


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Developer of stokLocker, Sympatico and Super Sentences.
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 not functionIng properly after I tried to update OS

Vokepetra, any update on this?




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New Contributor
Posts: 4
Registered: ‎10-08-2013
My Device: Blackberry Z10

Re: Z10 not functionIng properly after I tried to update OS

Did that, it's on now but update failed can't make or receive calls
Posts: 88,088
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Registered: ‎04-01-2008
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Re: Z10 not functionIng properly after I tried to update OS


Vokepetra wrote:
Did that, it's on now but update failed can't make or receive calls

You're going to have to give more details... for us to help you.

 

"Its now on", what is on?

 

So it did not update at all? What OS is running on the device?




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New Contributor
Posts: 4
Registered: ‎10-08-2013
My Device: Blackberry Z10

Re: Z10 not functionIng properly after I tried to update OS

Yeah my phone is on now
OS 10.1.0.273 is running
But right now I can't call out or receive calls
Posts: 88,088
Likes: 23,502
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 not functionIng properly after I tried to update OS

Remove and reinsert the SIM card.

the, Reboot: On the side edge volume keys, press and hold down both of the Up and Down volume keys for about 20 seconds, ignoring the initial screenshot message... the screen will go black and reboot.




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New Contributor
Posts: 4
Registered: ‎10-08-2013
My Device: Blackberry Z10

Re: Z10 not functionIng properly after I tried to update OS

I just did the update through my PC It works perfectly now! Thanks for your help
Posts: 88,088
Likes: 23,502
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 not functionIng properly after I tried to update OS

alrighty, good deal!




1. If any post helps you please click the Like Button below the post(s) that helped you.
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