08-23-2013 10:48 AM
08-23-2013 10:53 AM
08-23-2013 10:59 AM
08-23-2013 11:06 AM
08-28-2013 04:15 PM
I had the same problem with my z10 today going straight to voicemail. I turned it off and waiting a few minutes and turned it back on and it corrected the problem. I know that is genius right? I have no idea why it happened.
10-08-2013 09:57 PM
Just an update. Problem continues but have isolated it I believe to have randomly when the ringtone is set to a piece of music in my music folder. Does not happen everytime but does occur 3-4 times a week. Still on the hunt for a solution.
I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700
10-09-2013 10:17 AM
where is the music stored? if on SD card try putting into device memory instead.
You might have a SD card that is a bit slow on reads, my class 2 would do this once in a while when using my torch and I upgraded to a class 4 and it stopped.
I have a class 10 in my Z10 and use a music file for a ringtone on it with out issue.
BESAdmin's, please make a signature with your BES environment info.
BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008