Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

Reply
New Member
Posts: 1
Registered: ‎05-18-2013
My Device: z10
My Carrier: o2

Z10 not texting

Hi all, i have been picked to be a BlackBerry Advocate and recieved my new Z10 last nigh.... lovely..... HOWEVER, i updated the OS and now i cannot view or send text messages. VERY annoying.

 

Is there a fix??

 

thanks

New Member
Posts: 1
Registered: ‎05-22-2013
My Device: Z10
My Carrier: Bell

Re: Z10 not texting

I am having the exact same issue. Downloaded the latest software on Saturday and now I cannot text message. Does anyone have a fix.

New Contributor
Posts: 7
Registered: ‎10-12-2011
My Device: z10
My Carrier: Traveler

Re: Z10 not texting

I had exacly the same problem, i turned my phone off, removed the battery and left it out for 2 hours, afterthat i inserted the battery again and all worked fine again.

Trusted Contributor
Posts: 141
Registered: ‎04-28-2013
My Device: Blackberry Z10
My Carrier: Bell Aliant

Re: Z10 not texting

Try the obvious first, and simply turn the phone off and back on again. If this doesnt work, try a soft reset, by holding both up and down volume keys at the same time for about 10 seconds..

A battery pull usually isnt required, as I think this is done way too much by a lot of people here. If that were the case,  the new Q5 phone will have a real problem, as it doesnt have a replaceable battery :smileyhappy:

 

New Contributor
Posts: 7
Registered: ‎10-12-2011
My Device: z10
My Carrier: Traveler

Re: Z10 not texting

My company has been working with blackberry for years, i cannot count how many problems have been solved by removing the battery
Trusted Contributor
Posts: 141
Registered: ‎04-28-2013
My Device: Blackberry Z10
My Carrier: Bell Aliant

Re: Z10 not texting

If that is the case, what are you going to do when the Q5 comes out, where the battery is not replaceable ?

 

New Contributor
Posts: 7
Registered: ‎10-12-2011
My Device: z10
My Carrier: Traveler

Re: Z10 not texting

cry :-D
Regular Contributor
Posts: 62
Registered: ‎05-09-2013
My Device: BlackBerry Z10
My Carrier: Bell

Re: Z10 not texting

My Z10 is texting, I had an update done yesterday...  

Trusted Contributor
Posts: 141
Registered: ‎04-28-2013
My Device: Blackberry Z10
My Carrier: Bell Aliant

Re: Z10 not texting

I know when I first updated to 10.1, my keyboard wasnt popping up, so  I simply restarted the  phone, and voila, all was good.