04-11-2013 01:19 PM
I have a Z10 that is connecting to our Exchange Server via EAS.
Because of the 30 day limitation on emails we are wanting to use the Remote Search function in order to retrieve older emails from the server. However, it only seems to retrieve result that are ~45 days old.
There don't appear to be any configuration issues with the phone and there are no configuration issues with the server as our iPhone and Android clients can retrieve emails of any age via an EAS connection.
My clients require the ability to search for older emails on the server; up to 3 years worth.
According to Blackberries official statement on searching for emails older than 30 days: http://www.blackberry.com/btsc/KB33742
Well Blackberry, we have, and it doesn't.
Is this problem being worked on?
04-11-2013 01:58 PM
it is being looked into from what I have heard and it does not work on BES 10 either for me