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BlackBerry® Z10

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Posts: 92,722
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 opens new emails at start up.

That's very strange. So on or off, they appear opened. That makes me feel there something else interacting with this outside of your Z10.

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New Contributor
Posts: 8
Registered: ‎02-17-2013
My Device: Z10
My Carrier: Rogers

Re: Z10 opens new emails at start up.

When i had my Torch this never happened. Just on this new Z10. 

Posts: 92,722
Likes: 24,236
Solutions: 6,269
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 opens new emails at start up.

Let's see if anyone else has a clue on this.

I don't. It's not happening to me and I haven't seen others mention it.

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Forums Advisor III
Posts: 1,036
Registered: ‎02-07-2013
My Device: Z10
My Carrier: Rogers

Re: Z10 opens new emails at start up.

It really sounds like the Outlook POP client marking emails as read on download issue, but it is somehow occuring with Outlook closed.

 

There is a thead on that issue here perhaps it may help shed some light on the issue?

 

If that thread doesn't help, could you provide us with a bit more information? Namely:

 

1) What type of account is this setup as on the Z10 (IMAP, POP, ActiveSync, etc)?

2) What type of account is setup on Outlook?

3) Are you able to view the account through a Webmail interface of any sort to determine if the email are in fact marked opened on the server itself?

 

Thanks.

 

-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
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Forums Advisor III
Posts: 1,477
Registered: ‎04-19-2011
My Device: BlackBerry Z10 + Z30 + Playbook 64
My Carrier: Rogers

Re: Z10 opens new emails at start up.

The only time that I saw something like that was when Outlook was using the POP3, and marking as you all said the messages as read once downloaded. 

I solved that by using the same IMAP server for Outlook as the phone and Playbook use 

---------------------------------------------
Using the Playbook and the Z10 and the Z30 and loving them

Martin
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Forums Advisor III
Posts: 1,036
Registered: ‎02-07-2013
My Device: Z10
My Carrier: Rogers

Re: Z10 opens new emails at start up.


rat-7 wrote:

The only time that I saw something like that was when Outlook was using the POP3, and marking as you all said the messages as read once downloaded. 

I solved that by using the same IMAP server for Outlook as the phone and Playbook use 


Yes, the solutions relating to that are in the post directly above yours.. Smiley Wink

-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it. Smiley Happy
Posts: 92,722
Likes: 24,236
Solutions: 6,269
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 opens new emails at start up.


rat-7 wrote:

The only time that I saw something like that was when Outlook was using the POP3, and marking as you all said the messages as read once downloaded. 

 


Martin, I feel its a server issue as well, having marked them read when downloaded to Outlook, yet he user indicates those desktop systems are shut down and not grabbing email in the middle of the night.

 

 

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