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BlackBerry® Z10

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Contributor
vaibhavgangavaram
Posts: 25
Registered: ‎09-01-2013
My Device: BlackBerry Z10
Accepted Solution

Z10 reboot issues

[ Edited ]

I bought my bbz10 yesterday
I am loving it
I have a problem with it
It s getting restarted all of a sudden
Can anyone help me please

 

MOD EDIT: Subject changed to reflect a new topic

Contributor
vaibhavgangavaram
Posts: 25
Registered: ‎09-01-2013
My Device: BlackBerry Z10

Re: Z10 reboot issues

[ Edited ]

Please any one reply me and even my phone is bit hot after use

Trusted Contributor
tahabashir1991
Posts: 128
Registered: ‎06-08-2013
My Device: Blackberry z10

Re: Z10 reboot issues

tell me which os version are you using ?

 

go to setting > about > OS

Contributor
vaibhavgangavaram
Posts: 25
Registered: ‎09-01-2013
My Device: BlackBerry Z10

Re: Z10 reboot issues

10.0.10.261

Contributor
vaibhavgangavaram
Posts: 25
Registered: ‎09-01-2013
My Device: BlackBerry Z10

Re: Z10 reboot issues

my current OS version is 10.0.10.261

and there is an update numbered 10.1.0.2312

and one more thing may i know what is the average time in hours for the battery draining completely for BBZ10 its hardly 7 to 8 hrs in my case

Trusted Contributor
tahabashir1991
Posts: 128
Registered: ‎06-08-2013
My Device: Blackberry z10

Re: Z10 reboot issues

Update your software.... latest is 10.1.0.4181 and this problem has been solved in this
Contributor
vaibhavgangavaram
Posts: 25
Registered: ‎09-01-2013
My Device: BlackBerry Z10

Re: Z10 reboot issues

where can i find the update which you mentioned

Trusted Contributor
tahabashir1991
Posts: 128
Registered: ‎06-08-2013
My Device: Blackberry z10

Re: Z10 reboot issues

My battery drain time is 14 hour but it is obvious I use my mobile for just music and Facebook moderate use with some calls and messages
Contributor
vaibhavgangavaram
Posts: 25
Registered: ‎09-01-2013
My Device: BlackBerry Z10

Re: Z10 reboot issues

10.1.0.2312 will this reply helps me out
Contributor
vaibhavgangavaram
Posts: 25
Registered: ‎09-01-2013
My Device: BlackBerry Z10

Re: Z10 reboot issues

10.1.0.2312 will this update helps me out from this problem?