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BlackBerry® Z10

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Contributor
prelude1992
Posts: 17
Registered: ‎02-23-2014
My Device: Z10
My Carrier: kwt Wataniya
Accepted Solution

Z10 shutdown at 40% battery after updating it to 10.2.1

Dear Friends,

 

My Z10 was working perfectly fine no issues at alllll but after updating it to 10.2.1 the phone is shutting down on 40% battery!!! please help me ASAP!!

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Guru I
John_Clark
Posts: 15,622
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1154; PlayBook w/OS 2.1.0.1917
My Carrier: at&t

Re: Z10 shutdown at 40% battery after updating it to 10.2.1

Remove the battery for about 90 minutes and reinsert. You may need to do this a time or two to reset the battery meter.
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Contributor
prelude1992
Posts: 17
Registered: ‎02-23-2014
My Device: Z10
My Carrier: kwt Wataniya

Re: Z10 shutdown at 40% battery after updating it to 10.2.1

Thanx a lot hope this will fix the problem
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Contributor
prelude1992
Posts: 17
Registered: ‎02-23-2014
My Device: Z10
My Carrier: kwt Wataniya

Re: Z10 shutdown at 40% battery after updating it to 10.2.1

Thanx alot man , I did what u said and it solved the problem ! but one more thing ,, do u have an idea why the battery life is not like bofore updating it to 10.2.1?!!! when it was on 10.2.0 the battery was enough for me during the day ,, but after updating to 10.2.1.537 and 10.2.1.2102 i had to charge it twice a day !!
NOTE: im still using the phone like everyday before im not doing anything more than what i used 2! thanx
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Guru I
John_Clark
Posts: 15,622
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1154; PlayBook w/OS 2.1.0.1917
My Carrier: at&t

Re: Z10 shutdown at 40% battery after updating it to 10.2.1

Lots of reports of that. I don't know why battery life isn't quite as good. The device does a lot more stuff than it used to.
--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
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Contributor
prelude1992
Posts: 17
Registered: ‎02-23-2014
My Device: Z10
My Carrier: kwt Wataniya

Re: Z10 shutdown at 40% battery after updating it to 10.2.1

Thats true, i thought there is a problem with the update and a small new update could fix it! Wish if they can manufacture a 2100 battery for our z10!! I bet all of us gonna buy it!
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Guru I
John_Clark
Posts: 15,622
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1154; PlayBook w/OS 2.1.0.1917
My Carrier: at&t

Re: Z10 shutdown at 40% battery after updating it to 10.2.1

They did. It's just installed in the Z30.
--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
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Contributor
prelude1992
Posts: 17
Registered: ‎02-23-2014
My Device: Z10
My Carrier: kwt Wataniya

Re: Z10 shutdown at 40% battery after updating it to 10.2.1

But we need it to be distributed in the retail market so we can but it!
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Guru I
John_Clark
Posts: 15,622
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1154; PlayBook w/OS 2.1.0.1917
My Carrier: at&t

Re: Z10 shutdown at 40% battery after updating it to 10.2.1

that is a fact. None of the carriers in the US, with the exception of Verizon, want to carry it. It's too bad.
--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
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Contributor
prelude1992
Posts: 17
Registered: ‎02-23-2014
My Device: Z10
My Carrier: kwt Wataniya

Re: Z10 shutdown at 40% battery after updating it to 10.2.1

Cause They r stupid ,very soon theyare going to die to carry it! Just wait and keep watching :smileyvery-happy:
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