02-19-2013 01:40 PM
Hope someone can help.
I have my Internet settings working fine for my isp email over wifi. When out and about though I need to change the smtp settings to my mobile provider to send or retrieve email.
This is a real pain and something I didn't have to worry about with BIS on my old BlackBerry Curve 9380.
I have seen on the net that on iphones you can set multiple smtp settings.
Does anyone know if this feature will come to the Z10?
I really don't want to setup an email account with Gmail etc. Anyone know a work round or if RIM are planning an update?
My account is with Eclipse Internet and my mobile carrier is Orange UK.
I love my Z10 for everything but this email issue could be a deal breaker for me.
Currently I've had to revert back to my Curve to ensure I get all my messages.
Thanks in advance
02-19-2013 02:57 PM
A little clarification please? Receiving messages is POP, sending is SMTP. So I can't quite tell which is working or not when you are using your carrier data network. It may be both, but I just want to be sure.
Some ISPs indeed require you to be "inside" their network in order to use their services. Others require that you authenticate when you are "outside" of their network, but you can still use their services; you should check with your ISP to see if they have such a facility, and you may have to configure differently (e.g., different servers and/or ports) on your Z10 to use them via carrier data network.
Alternatively, you indeed may need to set up another service provider that can send/receive with your ISP, and link that to your BB (it will do "send on behalf of" stuff, but it should work).
This KB offers a little bit more:
In general, as long as it's not hosted (e.g., @carrier or @BB), then if BIS could get to the server, the Z10 should likewise be able to -- at least for receiving...for sending, BIS never used the email providers SMTP anyway, using the BlackBerry-owned SMTP instead...and that no longer applies with the Z10 since BIS is no longer in play, so the Z10 must have access to an SMTP server in order to send.