03-31-2013 08:01 AM
Iv had my blackberry z10 for around 5 days now. Today initially i had kept it on Vibrate...i changed the profile to Normal but now the sound notification does not come at all. Music does not play as well. In general my blackberry does not seem to be playin any sort of sound at all.
Anyone else have this problem?
03-31-2013 08:12 AM - edited 03-31-2013 08:13 AM
Go to 'Settings' > 'Notification' and check that 'Sound' is 'On' and the volume slider is not all the way down. From here you can also check the individual notification settings for Phone, Messages, BBM etc.
Also ensure that 'Master Volume' in 'Settings' > 'System Volume' is not all the way down on the slider.
03-31-2013 08:22 AM
In that case, it doesn't sound like a software issue. It could be a problem with the speaker hardware.
03-31-2013 09:14 AM
04-13-2013 10:32 AM
Hi there, i have also been experiencing this problem, i use no bluetooth device, and all of a sudden my blackberry has no volume whether its a call, bbm, music, alarm...etc... the only way to fix the problem is to restart the device or pull the battery, however the problem seems to come back after some time... can someone give me some advice on what to do?... initially i thought it was a software issue but i now have updated to 10.0.10.99, and the problem is still going on. please help...