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BlackBerry® Z10

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New Contributor
Posts: 4
Registered: ‎02-26-2014
My Device: Z10
My Carrier: Rogers
Accepted Solution

Z10 speakerphone stuck

Z10 OZ Version 10.2.1.3247

 

Normally talk on phone in handset or over bluetooth. Used speakerphone today for what may be the first time and it's stuck there now.

 

If I use the bluetooth it will work for a few minutes then randomly disconnect.

 

Tried reboots and battery pulls.

 

Any ideas?

 

Mark

Forums Veteran III
Posts: 3,740
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Z10 speakerphone stuck

Do you have a corded earphone to try?  that may reset the connecitons.  See if you can talk using a corded earphone, disconnect the call and reboot the phone.  Test using your normal methods of talking.  If this doesn't work, have you called customer service?

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New Contributor
Posts: 4
Registered: ‎02-26-2014
My Device: Z10
My Carrier: Rogers

Re: Z10 speakerphone stuck

wolf359

 

I won't even ask how you came up with that odd series of events, but it worked.

 

BTW my phone looked really odd with my wifes electric purple headphones sticking out.

 

Thanks

Forums Veteran III
Posts: 3,740
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Z10 speakerphone stuck

The same thing happened to me. I can't explain it but glad it worked for you! Nice job on the purple lol
________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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