07-02-2013 11:02 PM
I have neen attempting to upgrade the software on my z10 but i keep running into the issue of every time I try it keeps telling me that i need to update to version 10.0.9.422. ive tried several times in every way listed but for some reason it just wont let me update. Ive only had the phone for a day. From what i can see there is 10.1. something because BBW says that i need it before im able to install Skype.
Is my phone trolling me or am I just an **bleep**?
07-04-2013 12:29 PM
Hi wired1493 and welcome to the BlackBerry Support Community Forums!
Have you checked for the update by going to Settings>Software Updates? It is possible that Verizon has not made the update available for you yet. If it's not available now, it should be in the near future.