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BlackBerry® Z10

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New Contributor
Anicio
Posts: 3
Registered: ‎05-17-2013
My Device: Z10
My Carrier: Rogers

Z10 user having problem with Facebook app.....

When I launch app, I reecieve "Facebook did not return any stories" - "Tab to retry"....When I check my news feeds on the facebook website there are news feeds. So it does not appear that APP is syncing with website. I have done the following already:

1. rebooted z10

2. updated bb 10 operating system (May 16, 2013)

3. updated fb app (May 17, 2013)

 

As a side note I also have a Q10 which is having the same issues.

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Regular Contributor
sk8er_tor
Posts: 66
Registered: ‎09-02-2008
My Device: Not Specified

Re: Z10 user having problem with Facebook app.....

I can verify that you're not the only one. I've also had this same problem on my Z10. It's intermittent but when it happens, it will not get resolved for several hours, sometimes 24 hours.

 

I've been having this issue sinse the Z10 came out. I don't understand why it's taking so long to get it resolved.

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New Contributor
Anicio
Posts: 3
Registered: ‎05-17-2013
My Device: Z10
My Carrier: Rogers

Re: Z10 user having problem with Facebook app.....

I know, I thought they were all over it because there was an OS update, then a FB update right after I was experiencing the problem....but neither helped....the wait continues....

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New Contributor
alexfix
Posts: 4
Registered: ‎06-12-2013
My Device: z10
My Carrier: fido

Re: Z10 user having problem with Facebook app.....

Did all updates did not work for 4days then one night work was nice feeling in morning same thing
Back to old.
Would be nice to have have it Facebook to work any idea what to do?
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Contributor
KevinSlegg
Posts: 19
Registered: ‎04-05-2013
My Device: BlackBerry Z10
My Carrier: EE (Everything Everywhere)

Re: Z10 user having problem with Facebook app.....

Hi, up until yesterday mine was working fine, then I updated to the lastest vesion - now its stopped 

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Contributor
julian924s
Posts: 21
Registered: ‎06-14-2013
My Device: Z10
My Carrier: GiffGaff

Re: Z10 user having problem with Facebook app.....

Same here, very annoying. My BB9900 never let me down. Had the Z10 for a month and FB has worked for less than a week.

 

Come on sort it out someone.

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Contributor
Robzworld
Posts: 42
Registered: ‎06-08-2013
My Device: BBZ10
My Carrier: Bell

Re: Z10 user having problem with Facebook app.....

Settings/ notifications / App notifications in the FB app itself confirm the box's are checked for your device. Try unchecking then redo may give fb a boot to work right also. I am also getting some delays and yes my old BlackBerry Curve was always instant. No way i' m Going back after using the Z10 though, with some bugs or not
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New Contributor
Anicio
Posts: 3
Registered: ‎05-17-2013
My Device: Z10
My Carrier: Rogers

Re: Z10 user having problem with Facebook app.....

the recent upgrade of FB seems to have resolved issue. Go to BlackBerry App World and DL. I have been without interruption for 3 days straight! Fingers crossed
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Contributor
julian924s
Posts: 21
Registered: ‎06-14-2013
My Device: Z10
My Carrier: GiffGaff

Re: Z10 user having problem with Facebook app.....

So FB decided to start working again - if you look on Crackberry loads of people having the same issues, looks to be something to do with the type of updates people make - eg, linking to videos. How hard can it be for BB to sort this out?? I've posted on here, to BB UK via Twitter and direct to the FB development email address ... pretty poor overall tbh.

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New Contributor
alexfix
Posts: 4
Registered: ‎06-12-2013
My Device: z10
My Carrier: fido

Re: Z10 user having problem with Facebook app.....

Sorry FB stop working possible because is Sunday. It is starting to be playing lotto
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