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BlackBerry® Z10

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Contributor
Posts: 19
Registered: ‎05-19-2013
My Device: BlackBerry Z10
My Carrier: globe

abnormal bbm alert in z10 hub

After upgrading the latest version of BB10 in my Z10, the bbm notification alert in the hub keeps on appearing even though there is no incoming message. I tried turning off the bbm in the hub settings but nothing happened. The notification star still appears. Anyone who has this issue?
Forums Advisor III
Posts: 1,833
Registered: ‎05-29-2013
My Device: Passport & PlayBook
My Carrier: Bell

Re: abnormal bbm alert in z10 hub

Good day

That seems weird but have you tried to do battery pull?
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Registered: ‎04-01-2008
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Re: abnormal bbm alert in z10 hub

What was your recent upgrade to, what release?

 

Could it be BBM Groups, or a Group picture notification?




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Contributor
Posts: 19
Registered: ‎05-19-2013
My Device: BlackBerry Z10
My Carrier: globe

Re: abnormal bbm alert in z10 hub

It's 10.1.0.4181. I was notified that new version is already out. So I upgraded my OS. However, bbm alert keeps on coming. When i open it, no entries are found.

Do i have to do battery pull? Meaning turn off the phone and take out the battery or pull it while phone is still active?