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BlackBerry® Z10

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Contributor
s_rajusth
Posts: 10
Registered: ‎06-28-2013
My Device: z10
My Carrier: etisalat

bbm doesnt update display picture

Its been a month now, and i cannot update my bbm dp in my z10.

 

The display picture changes in my mobile but my friends cannot see any update. and now its stuck.

The status update is ok. i can change, my friends can see it.

 

i tried everything remove battery, restart, bla bla. But no difference.

 

Is there a way to reinstall bbm in z10?

 

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JSanders
Posts: 83,958
Likes: 22,808
Solutions: 5,880
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: bbm doesnt update display picture

This has been an issue I've seen from others in the India and Pacific area. I'm betting there is some server issues.




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New Member
shoeit481
Posts: 1
Registered: ‎07-16-2013
My Device: z10
My Carrier: telus

Re: bbm doesnt update display picture

Same issue with my z10.

I thought I had been updating my bbm display pic, but was recently told my comments are confusing. Turns out that the text works but the display pic doesn't update on anyone else's phone.

Appears to be going on for about 2-3 weeks.

I have battery pulled, reboot, updated OS (on 10.1.0.2014).

 

Any suggestions or fixes out there??

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New Contributor
Toyangel
Posts: 4
Registered: ‎04-30-2013
My Device: z10
My Carrier: MTN

Re: bbm doesnt update display picture

Same issue too.
Z10...Z10... RIM life is complicated enough, why complicate it further with these numerous Z10 problems. I and so many of my friends using the Z10 have this same problem. I check these support forums for resolutions but THIS ISSUE and quite a number of other issues are dragging. I have asked myself a number of times why did I get this phone?
Please, RIM what's the way forward???
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New Contributor
deyennie
Posts: 7
Registered: ‎07-15-2013
My Device: z10
My Carrier: 2348037228012

Re: bbm doesnt update display picture

same here, is there a way to delete and reinstall the bbm? im tired of this ish tho

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Contributor
s_rajusth
Posts: 10
Registered: ‎06-28-2013
My Device: z10
My Carrier: etisalat

Re: bbm doesnt update display picture

I think I have figured out. The last bbm update version is the issue.
I had to finally reinstall the software, and then bbm dp was working fine. But as soon as I updated the bbm, it went back to the old issuee.

Neways this doesn't end here, after all this I reinstalled the software n then I discovered a new prob. Suddenly the device switches off even when the battery was full. The only way to switch on was to connect it to the power.

So I gave it to the service centre and they replaced it to a new device. It seems the battery motherboard got damaged. Weird.

I hope this new device works well.
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New Member
andrebosag
Posts: 1
Registered: ‎07-18-2013
My Device: z10
My Carrier: telkomsel

Re: bbm doesnt update display picture

Same problem. Went to BlackBerry service centre and they said many other Z10 users having the same problems and they can't do anything because it's RIM problems. Need solutions soon!
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