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BlackBerry® Z10

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New Member
sherzad613
Posts: 1
Registered: ‎07-06-2013
My Device: blackberry Z10

blackberry Z10 4G problems

My BlackBerry z10 does not work when connected to 4g. I have to go into settings and change my network connection to 2g so I can use my phone to make calls or send text messages. It works fine on lte network, but lte is not available everywhere I go. I've done a full wipe on my phone with no success. Please help before I toss this phone off my 16th floor balcony!
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BlackBerry Technical Advisor (Retired)
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: blackberry Z10 4G problems

Hello sherzad613 and welcome to the BlackBerry Support Community Forums.

 

Sorry to hear you're experiencing issues with your network.

 

It's recommended you contact your mobile service provider to investigate issues related to your network coverage.

 

Thanks!

-HMthePirate

 

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