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BlackBerry® Z10

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New Contributor
Posts: 2
Registered: ‎09-17-2013
My Device: Z10

blackberry z10 - no messages in business hub

Hello Community,

 

I just received my blackberry Z10 phone and I have to say it is very very nice to use.

It´s working threw our company server, and I use the company e-mail on it.


The only big issue I have is that if I´m in the business hub, I do not receive any text messages. I don´t even get a notification that I received a new text message.

This is a big problem because I have to switch to private hub everytime I want to check my text messages, so I cannot react to them. And if I am in private hub I receive the notification and I can check my text messages without any problems, but I dont have my company e-mails on it.

Also if I´m in the business Hub and click on the Text message sign it directs me to my e-mails and not to any text message conversations as it does in the private hub.


Please can somebody help me? Because if I cannot solve this issue it is hard to use this phone because I cannot react either to e-mails or to text messages, so it´s very bad.


Thank you very much and send you greetings from Austria,


Alexander

Guru III
Posts: 31,018
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

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Re: blackberry z10 - no messages in business hub

Your BESAdmin controls this function, they might not be aware of the effect it is having

 




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New Contributor
Posts: 2
Registered: ‎09-17-2013
My Device: Z10

Re: blackberry z10 - no messages in business hub

Hy, looks like they are not very familiar with the "new" sYstem. They told me it is a blackberry big which hopefully will be fixed with the next update, but for me it is impossible to use my z10 like this. Can you please give me some details how to fix this issue? Just to tell them because its impossible using the z10 like this Thank you so much