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BlackBerry® Z10

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BlackBerry Technical Advisor
-BD-
Posts: 494
Registered: ‎05-15-2008
My Device: Z10
My Carrier: Rogers

Re: blqckberry z10 sound voes to silent..... 5 Times a day!

Have you looked at this issue for the bluetooth audio problems?

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New Contributor
clsyy1992
Posts: 5
Registered: ‎04-02-2013
My Device: Z10
My Carrier: AT&T

Re: blqckberry z10 sound voes to silent..... 5 Times a day!

no i havent... but the thing is i never use bluetooth... like never, ever

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Contributor
elad
Posts: 14
Registered: ‎03-02-2013
My Device: z10
My Carrier: vodacom

Re: blqckberry z10 sound voes to silent..... 5 Times a day!

Frustrating as hell
When it now went to silent again (was just sitting on my side table for the past 2 hours - no wireless no blue tooth) I recorded myself on that parrot app. Couldn't hear myself but after I restarted I played the recording and it 'heard' me.
But still ear piece speaker or any other speaker dead as a door nail.
Please please can someone help as it makes this phone untrustworthy, I can't leave the alarm on as it might go to silent in the night. I miss calls and alerts from calendar. Very very frustrating.

Any advice???
Please.
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Contributor
elad
Posts: 14
Registered: ‎03-02-2013
My Device: z10
My Carrier: vodacom

Re: blqckberry z10 sound voes to silent..... 5 Times a day!

Or at least give an update that BlackBerry are aware of the issue and expect correction in X days/weeks.
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BlackBerry Technical Advisor
-BD-
Posts: 494
Registered: ‎05-15-2008
My Device: Z10
My Carrier: Rogers

Re: blqckberry z10 sound voes to silent..... 5 Times a day!

10.0.10.x fixed the known issue with notifications failing to alert until the device was reset.  If you're still having an issue I'd advise that you contact your carrier and open a support case so that your logs can be analysed. 

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Contributor
elad
Posts: 14
Registered: ‎03-02-2013
My Device: z10
My Carrier: vodacom

Re: blqckberry z10 sound voes to silent..... 5 Times a day!

I'm on 10.0.10.82 us that the latest?
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