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BlackBerry® Z10

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New Member
jrock111
Posts: 1
Registered: ‎02-13-2013
My Device: z10

brand new z10 wont turn on

jsut bought a z10 tonight had it not even 2 hrs it jsut shut off and now is completly dead and will not do a thing!!! any suggestions pleaseeee

Forums Veteran III
Wolf359
Posts: 3,586
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: brand new z10 wont turn on

http://helpblog.blackberry.com/2013/02/restart-blackberry-z10/

See the section: To reset a BlackBerry Z10 smartphone

You may have to take it to the store if this doesn't work.  Of course try a battery pull too.

 

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