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BlackBerry® Z10

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New Contributor
jbkdogmeat
Posts: 4
Registered: ‎06-08-2013
My Device: Z10
My Carrier: AT&T

Re: bug list/feature observations for BB10 on Z10

It works if the contacts do not share a work number in common.  Did you try with the scenario I listed?

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Contributor
scottpm
Posts: 29
Registered: ‎06-12-2011
My Device: zed10
My Carrier: bell

Re: bug list/feature observations for BB10 on Z10

 

I think you are mixing something up...

 

You are texting someone's work number - right?  What kind of service does this number use - cell or land?  Are you trying to text a land line or a cell phone?  If you are texting a land line (which can be used by many people) expect BB to use the last person added to the list of people using this number.

if, on the other hand,  you are texting a CELL phone, and since there can only ever be one person associated with a CELL phone number , you will not run into the problem you are having.

 

Make sense?  You are trying to send a text to a phone number that is associated with more than one person... Not typically the type of number texts are sent to 

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New Contributor
jbkdogmeat
Posts: 4
Registered: ‎06-08-2013
My Device: Z10
My Carrier: AT&T

Re: bug list/feature observations for BB10 on Z10

No.  I'm not mixing this up and I'm not texting a land line.  Here is a more detailed discrtiption of the scenario - real world.

  • I received a call from Jed (mobile number).  I cannot take the call at the time, so instead I am going to send him a text. 
  • I select his name in the Calls tab (by touching and holding his name in the list).
  • The sidebar opens and I select the (i) option (Information).  
  • The contact information shown is correct.  It says Jed, call history, etc.  At the bottom I select "Text".  
  • The Compose window opens and in the "To" line is "Diane".  Diane works with Jed and has the same Work number, but they do not have the same cellular number

Remember that I started with Jed's mobile, not with his work.  I would post screen shots if it would let me.

 

I can text other contacts in the same manner correctly, but they don't share a work number (or any number) with another contact.


scottpm wrote:

 

I think you are mixing something up...

 

You are texting someone's work number - right?  What kind of service does this number use - cell or land?  Are you trying to text a land line or a cell phone?  If you are texting a land line (which can be used by many people) expect BB to use the last person added to the list of people using this number.

if, on the other hand,  you are texting a CELL phone, and since there can only ever be one person associated with a CELL phone number , you will not run into the problem you are having.

 

Make sense?  You are trying to send a text to a phone number that is associated with more than one person... Not typically the type of number texts are sent to 


 

 

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Contributor
scottpm
Posts: 29
Registered: ‎06-12-2011
My Device: zed10
My Carrier: bell

Re: bug list/feature observations for BB10 on Z10

>> The contact information shown is correct. It says Jed, call history, etc. At the bottom I select "Text".

 

When I follow the steps I see four options listed below the recent history... call home, call work, text work, call mobile.

 

does your's show "text" or does it show "text work"

 

This is a bug, though.  I don't know why it is offering an option to text work... or, at least, in the contact file I should have an option of which number(s) to include for texting.

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New Contributor
jbkdogmeat
Posts: 4
Registered: ‎06-08-2013
My Device: Z10
My Carrier: AT&T

Re: bug list/feature observations for BB10 on Z10

It just says "Text".  Other contacts I get the options to "Text Work" or "Text Mobile" etc.  I'm trying to figure out a way to test it with other contacts.

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Guru I
John_Clark
Posts: 14,616
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.2.1.3247; PlayBook w/OS 2.1.0.1917
My Carrier: at&t

Re: bug list/feature observations for BB10 on Z10

Those features still need work. I have a call from "Chris" Mobile. I open the call details to text him and get the option to call Mobile, Text work, call work or call home. Don't even get the option to text mobile. Makes no sense so I don't even try to use that feature.
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Guru I
John_Clark
Posts: 14,616
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.2.1.3247; PlayBook w/OS 2.1.0.1917
My Carrier: at&t

Re: bug list/feature observations for BB10 on Z10

[ Edited ]

If I remove the work number altogether (it is shared with other contacts but with different extension numbers) then I get the Text Mobile option.

 

It appears as though if there is a work number listed for the contact then the Text option always chooses that and you get no option to Text Mobile. 

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1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
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New Contributor
rajib77
Posts: 8
Registered: ‎07-21-2013
My Device: z10
My Carrier: rogers

Re: bug list/feature observations for BB10 on Z10

Z10 reboots during every charge.
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New Contributor
MrGill
Posts: 4
Registered: ‎08-04-2013
My Device: Q10
My Carrier: WIND Mobile

Re: bug list/feature observations for BB10 on Z10

One of the bugs that I don't think has been listed yet is the browser history problem for the Q10 (and probably for the Z10 as well). Once you visit a website on the brower and clear the search history and cookies and stuff, the website will still have some data stored in the phone. The universal search feature still keeps the data so removing browser history becomes useless (as it is still visible when the universal search feature is used). So say I visit some porn website (which is the reason people usually delete the browser history), when I type porn into the universal search it will still have the website stored regardless of whether I deleted the browser history. Please fix this in the next update. Thank you. 

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fyf
New Member
fyf
Posts: 1
Registered: ‎08-05-2013
My Device: z10
My Carrier: Mobilink

Re: bug list/feature observations for BB10 on Z10

With Z10 when "End call by putting Device Back In Holster" option is on and bluetooth handfree is connected if phone is put back in holster before the dialed call connects the phone ends the call.

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