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BlackBerry® Z10

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New Member
famini
Posts: 1
Registered: ‎03-16-2013
My Device: blackberry zen 10
My Carrier: vodafone

can´t connect bb zen 10 to windows 7 bb link software to switch phone

can´t connect bb zen 10 to windows 7 bb link software to switch phone "problems connecting to the device", my old bb bold gets connected but the new bb 10 get the errore message

juts lost 3 hours, already disinstalled link and reinstalled.

thanks for help

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BlackBerry Technical Advisor (Retired)
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: can´t connect bb zen 10 to windows 7 bb link software to switch phone

Hi famini and welcome to the BlackBerry Support Community Forums!

 

Which service pack version do you have installed on you Windows 7 PC?

 

Thanks.

 

-CptS

 

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