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BlackBerry® Z10

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New Contributor
Posts: 2
Registered: ‎05-18-2013
My Device: Z10- STL100-3
My Carrier: Fido

cannot receive nor send photo after z10 software update

Afyer Z10 software update to version 10.1.0.4181 cannot received nor send photo nor video by text message.  Any fix?

 

Forums Veteran I
Posts: 1,695
Registered: ‎07-01-2013
My Device: BlackBerry Q10 (OS 10.3.1.2726)
My Carrier: Movilnet

Re: cannot receive nor send photo after z10 software update

Hey that this friend can not receive pictures or videos via text message (SMS) For that you must use the Blackberry Messenger that lets you send files 6mb maximum either images, video, voice notes, files, other.

 

Regards

 

Kudos **Do not forget to give those people who help and advise you regarding your questions, as well give the answer like**

 

@ gutijose14


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New Contributor
Posts: 2
Registered: ‎05-18-2013
My Device: Z10- STL100-3
My Carrier: Fido

Re: cannot receive nor send photo after z10 software update

thank you but it did not correct the problem.