02-23-2013 11:02 AM
I just trying to restore my backup from blackberry link in apple mac, but suddenly it give me error "cannot repair due of error: (null)".
I have been trying to turn on/off the device, but it seems can't help. The screen is blank
Any advices are appreciated.
02-24-2013 02:52 PM
I am having the same problem. I even tried restoring to factory setting through a windows machine but still nothing, as if it was bricked I am affriad.
If you find a solution please update. Thanks!
02-24-2013 10:42 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Were you trying to migrate data from a BlackBerry 7 smartphone to your new BlackBerry Z10?
Or was this a BlackBerry 10 backup file?
I look forward to your reply. Cheers.
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click Accept as Solution for posts that have solved your issue(s)!
02-24-2013 11:52 PM
03-20-2013 04:28 AM - edited 03-20-2013 09:29 AM
Hi everyone ;-)
Same Here !
Bought it yesterday (unlocked and without any carrier plan)...
After few hours testing i wanted it "clean" and "new as out of the box"
I tried to do it from BBLink on my Mac and since then i have a 600 euros brick on my Desk... !
Already almost spent the night trying to solve the problem. Still not working
So i decided to give up.
Thank you RIM/BlackBerry for convincing me keeping my pair of iPhone 5... (by the way on this one you can sync more than 30 days of your life).
Antoine (from Paris)
EDIT : But what worries me most is after many weeks (4 at least) knowing this issue, no one came with a serious and reliable answer yet !