02-27-2014 09:19 AM
Blackberry link will not recognize my phone by usb. at first it just said the drivers did not install, now it says an unrecognized device is connected to the usb and my phone will not charge by usb. I have the phone settings to usb autodetect. I have reinstalled bb link software with same problem. My pictures show up in link automatically but I can't do anything else. I have windows 7. this is such a frustrating problem and I see posts here from a year ago that never seem to have had the problem resolved. Can anyone please help or tell me a number to call for help?
02-27-2014 12:46 PM
02-27-2014 01:51 PM
did it, still not recognizing my phone. it appears that the drivers loaded but is still says unrecognized device and in bb link it says it is disconnected. I can't even seem to connect with wifi either although I am connected to my network on the phone. someone please help!