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BlackBerry® Z10

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New Contributor
milin
Posts: 5
Registered: ‎03-09-2013
My Device: bakberry z 10
My Carrier: aircel

confused about bb z10 update 10.0.9.348

i just got to know that there is an update for blackberry z 010. the update version is 10.0.9.348.
On updating the software through bb link or through site it shows software updated,however, each and every time when i connect my device to pc it again gives a pop up that 10.0.9.348 update is available.I dont know whether my software is getting updated or not?if ts getting updated then why its still reflecting software version as 10.0.10.261 and if its not then why it says that you have the latest software version when checked through device software updates with version 10.0.10.261. which is the latest software version for india?

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BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: confused about bb z10 update 10.0.9.348

Hey millin,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

What network service provider are you with?  Each network service provider has a different version available.  If you go to Settings>Software Update from the BlackBerry Z10 does it say there is an update available?

 

I look forward to your reply.

 

Cheers.


-ViciousFerret


 


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New Contributor
milin
Posts: 5
Registered: ‎03-09-2013
My Device: bakberry z 10
My Carrier: aircel

Re: confused about bb z10 update 10.0.9.348

Hi, thanks for the reply. I'm using Aircel India. When I go to settings > software update it says that your software is up to date.
I think my device has some issues. Yesterday when I refreshed my BlackBerry Hub, I was not able to compose any mail not able to see new mail etc. Finally, I had to reboot the device. I tried this 3 time and every time I had to reboot my device.
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New Contributor
puneet7722
Posts: 2
Registered: ‎04-13-2013
My Device: BlackBerry z 10
My Carrier: idea

Re: confused about bb z10 update 10.0.9.348

I have software version 10.0.10.82 running
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Contributor
kfh227
Posts: 11
Registered: ‎07-14-2012
My Device: BB10 Alpha Simulator
My Carrier: Verizon

Re: confused about bb z10 update 10.0.9.348

When the phone first starts, you can get into the hub before it initializes. There is a message indicating this fact. Are you sure that the hub is past initialization?
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