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BlackBerry® Z10

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New Contributor
arletehill
Posts: 5
Registered: ‎05-03-2013
My Device: z10
My Carrier: virgin

contacts

Today my address book is all messed up. Some of my contacts are appearing as other contacts. How do I fix this
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Developer
Wiki_Berry
Posts: 539
Registered: ‎11-09-2012
My Device: BlackBerry Z10
My Carrier: AIS Thailand

Re: contacts

Have you tried doing a battery pull?
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BB 8700 -> Bold 9000 -> Curve 8520 -> Bold 9700 -> Curve 9320 -> Bold 9900 -> BlackBerry Z10 + PlayBook 64 GB Wi-Fi
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New Contributor
arletehill
Posts: 5
Registered: ‎05-03-2013
My Device: z10
My Carrier: virgin

Re: contacts

not yet...will try that now!!!

 

thank you!!

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New Contributor
arletehill
Posts: 5
Registered: ‎05-03-2013
My Device: z10
My Carrier: virgin

Re: contacts

it didnt work  :No:

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Developer
Wiki_Berry
Posts: 539
Registered: ‎11-09-2012
My Device: BlackBerry Z10
My Carrier: AIS Thailand

Re: contacts

I guess you're going to have to reload your software. Do make sure to backup your device first. Let me know if it works.
If you have an answer to your question then please click “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit.
BB 8700 -> Bold 9000 -> Curve 8520 -> Bold 9700 -> Curve 9320 -> Bold 9900 -> BlackBerry Z10 + PlayBook 64 GB Wi-Fi
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