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BlackBerry® Z10

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Forums Advisor I
LCromwell
Posts: 557
Registered: ‎04-29-2010
My Device: Z10-STL100-4
Accepted Solution

email being held with WiFi on?

I have just started having problems with my Z10. First last Sat. my emails were not going out. They had a red circle with a white dash in it. Yesterday VZW had me delete my email account off my phone. Then we set it up again and all was well. Now when WiFi is on emails have a white circle with a clock like pic in it. Like the email is in Question. Never had this before, any way to change some thing to allow the email to go?
THE BITTERNESS OF POOR QUALITY, LINGERS LONG AFTER THE CHEAPNESS OF PRICE, IS SOON FORGOTTEN.
Retired
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: email being held with WiFi on?

Hi LCromwell,

 

Does this happen with all emails or just specific email accounts?

 

Thanks.

 

-CptS

 

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Guru III
knottyrope
Posts: 30,779
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

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Re: email being held with WiFi on?

Is this your RR POP account?

 

if yes then you have set the SMTP server to use a mabile version which wont work on wifi as your ISP requires you to use their SMTP server when conencted to wifi.

 

this is an issue for many mobile devices as ISP dont usually support moile devices

 

Best to use a Outlok.com to fetch your emails from ISP then you can use it anywhere mobile or wifi

 




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Forums Advisor I
LCromwell
Posts: 557
Registered: ‎04-29-2010
My Device: Z10-STL100-4

Re: email being held with WiFi on?

Are we talking Outlook like in office 2007?
THE BITTERNESS OF POOR QUALITY, LINGERS LONG AFTER THE CHEAPNESS OF PRICE, IS SOON FORGOTTEN.
Forums Advisor I
LCromwell
Posts: 557
Registered: ‎04-29-2010
My Device: Z10-STL100-4

Re: email being held with WiFi on?

What's weird is it use to work fine for years and when I first started up the Z10 from my 9850.
THE BITTERNESS OF POOR QUALITY, LINGERS LONG AFTER THE CHEAPNESS OF PRICE, IS SOON FORGOTTEN.
Forums Advisor I
LCromwell
Posts: 557
Registered: ‎04-29-2010
My Device: Z10-STL100-4

Re: email being held with WiFi on?

Cpt_Sweatpants
Only have one email POP outlook express. Use TW RR thru Net gear dual.
THE BITTERNESS OF POOR QUALITY, LINGERS LONG AFTER THE CHEAPNESS OF PRICE, IS SOON FORGOTTEN.
Guru III
knottyrope
Posts: 30,779
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: email being held with WiFi on?


LCromwell wrote:
Are we talking Outlook like in office 2007?

no, Outlook.com is a free email service that works well on BB10

 




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Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

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SIM Free BlackBerry Unlocking FAQ
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Forums Advisor I
LCromwell
Posts: 557
Registered: ‎04-29-2010
My Device: Z10-STL100-4

Re: email being held with WiFi on?

Can I just switch from my outlook express email address to this outlook.com email?
THE BITTERNESS OF POOR QUALITY, LINGERS LONG AFTER THE CHEAPNESS OF PRICE, IS SOON FORGOTTEN.
Guru III
knottyrope
Posts: 30,779
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: email being held with WiFi on?

[ Edited ]
Forums Advisor I
LCromwell
Posts: 557
Registered: ‎04-29-2010
My Device: Z10-STL100-4

Re: email being held with WiFi on?

I got an email address update that works with my WiFi with RR. So right now problem solved,but I'm curious about outlook.com? Will this send me emails or do I have to go to the outlook.com site when I want to read my email?
THE BITTERNESS OF POOR QUALITY, LINGERS LONG AFTER THE CHEAPNESS OF PRICE, IS SOON FORGOTTEN.