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BlackBerry® Z10

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New Contributor
lnolette
Posts: 6
Registered: ‎03-15-2013
My Carrier: Telus

emails

when i delete my emails from my z10 it also deletes from my server why????

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Contributor
Barnoussi
Posts: 10
Registered: ‎02-21-2013
My Carrier: Vodafone NL

Re: emails

When you setup your email you selected sync emails that's why.
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New Contributor
lnolette
Posts: 6
Registered: ‎03-15-2013
My Carrier: Telus

Re: emails

so how do i change that they did it at the store??

 

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Contributor
Barnoussi
Posts: 10
Registered: ‎02-21-2013
My Carrier: Vodafone NL

Re: emails

Go to the hub then setting, email accounts, select the email you need to change then edit account, and select Sync email from on to off and save.
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New Contributor
lnolette
Posts: 6
Registered: ‎03-15-2013
My Carrier: Telus

Re: emails

it only gives me the option to set intervals and even if i set to manual it still deltes at both places

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Contributor
Barnoussi
Posts: 10
Registered: ‎02-21-2013
My Carrier: Vodafone NL

Re: emails

I just tried below on my Z10 and it's working perfectly.

Go to the hub then setting, email accounts, select the email you need to change then edit account, and select Sync email from on to off and save.
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New Contributor
lnolette
Posts: 6
Registered: ‎03-15-2013
My Carrier: Telus

Re: emails

sorry but i don't see sync email in my edit account info could we possibly talk over a phone and you could walk me through this pls
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Forums Advisor III
drewread
Posts: 1,034
Registered: ‎02-07-2013
My Carrier: Rogers

Re: emails

@inolette, what type of email account do you have setup? :smileyhappy: POP, IMAP, ActiveSync, etc?
-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it. :smileyhappy:
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New Contributor
lnolette
Posts: 6
Registered: ‎03-15-2013
My Carrier: Telus

Re: emails

pop
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New Contributor
JuBe
Posts: 4
Registered: ‎03-15-2013
My Carrier: Bell

Re: emails

Hi Inolette, this is something I've struggled with for the past few weeks. There's no solution because it's not a problem: this is how email works now. It's like this on iPhone and Android as well. My solution has been to file emails that I want to save in a folder (I call it "keepers") and I put my Hub settings to "hide filed messages" so I don't have to see them on the phone but they will remain on the server. You will have to switch to IMAP to be able to do this.
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