Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

Reply
Visitor
sasankcrazy
Posts: 1
Registered: ‎05-07-2013
My Device: bb z10

headset problem

im new to bbz10 for 2 days
when i insert my headset to the device ,i cant hear any sounds when i playing media ,music but i getting sound when i use call options through head set wat have to do ???

Retired
FozzieBear
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: headset problem

Hello sasankcrazy,

Welcome to the BlackBerry Support Community.

 

Thank you for your question regarding the issue you are experiencing with audio when connecting your headset to your BlackBerry Z10 smartphone.

 

Have you verified that your media volume is up by pressing the + volume button on the side of your device? Has this worked for you in the past? If so, please test another headset to see if the same issue occurs. Let us know the results.


-FB


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click "Accept as a Solution" for posts that have solved your issue(s)!


New Contributor
deceit1225
Posts: 6
Registered: ‎11-05-2011
My Device: BLACKBERRY Z10

Re: headset problem

Could you look into my problems please  sasankcrazy.