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BlackBerry® Z10

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Contributor
wisam
Posts: 40
Registered: ‎09-14-2012
My Device: curve 9300
My Carrier: none

hey

Is there a problem in blackberry world, it's not open with me??!!!!!
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Super Contributor
ukmight
Posts: 271
Registered: ‎03-21-2013
My Device: Z10 STL 100-2 & PlayBook 64GB

Re: hey

There are multple threads in this forum providing solutions to the same issue. You can fix it by following these steps.

  • Go to the games app.
  • At the bottom tap on games.
  • At the right bottom, you will notice three dots. Tap the dots
  • Tap the option to enter the blackberry world. Wait until the screen is loaded
  • Swipe right to Enter My World - > My Apps and Games.
  • Tap the three dots again to check for updates.
  • Update all the apps and close your App World.
  • Try accessing the app world in the standard way. Everything mus be fixed by now.
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Twitter: @ukmight
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Contributor
wisam
Posts: 40
Registered: ‎09-14-2012
My Device: curve 9300
My Carrier: none

Re: hey

The problem is the screen isn't loaded!!!
I try everything I know, and it's not working...!
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Super Contributor
ukmight
Posts: 271
Registered: ‎03-21-2013
My Device: Z10 STL 100-2 & PlayBook 64GB

Re: hey

You are missin the point. You dont need to open the BB world to go into games. 

The games icon is on your homescreen. Exit the BB World and click on the Games icon.

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Twitter: @ukmight
1. Click on the " Like " button if you find anything helpful posted.

2. If any of the replies in your post has resolved your problem, mark the reply(ies) as " Solution ", so that others can readily view the solution instead of creating another redundant post.
Please use plain text.
Contributor
wisam
Posts: 40
Registered: ‎09-14-2012
My Device: curve 9300
My Carrier: none

Re: hey

I know that, but I need to go to BlackBerry world to download apps
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Super Contributor
ukmight
Posts: 271
Registered: ‎03-21-2013
My Device: Z10 STL 100-2 & PlayBook 64GB

Re: hey

Have you been able to open blackberry world from the games app??

---------------------------------------------------------------------------------------------------------
Twitter: @ukmight
1. Click on the " Like " button if you find anything helpful posted.

2. If any of the replies in your post has resolved your problem, mark the reply(ies) as " Solution ", so that others can readily view the solution instead of creating another redundant post.
Please use plain text.
Super Contributor
ukmight
Posts: 271
Registered: ‎03-21-2013
My Device: Z10 STL 100-2 & PlayBook 64GB

Re: hey

Another way is 

Go to the Music icon on your homescreen. Tap the three dots and selet blackberry world. Go to My World and them My Apps and Check for updates and download any updates you have. After this, the app world should function normally. You need not proceed to step 2 if this resolves your

---------------------------------------------------------------------------------------------------------
Twitter: @ukmight
1. Click on the " Like " button if you find anything helpful posted.

2. If any of the replies in your post has resolved your problem, mark the reply(ies) as " Solution ", so that others can readily view the solution instead of creating another redundant post.
Please use plain text.
Contributor
StrawBerryZ10
Posts: 37
Registered: ‎04-21-2013
My Device: BlackBerry Z10
My Carrier: Rogers Wireless

Re: hey

What an unhelpful subject title for this thread.

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Contributor
wisam
Posts: 40
Registered: ‎09-14-2012
My Device: curve 9300
My Carrier: none

Re: hey

It's stay the same!!
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Super Contributor
ukmight
Posts: 271
Registered: ‎03-21-2013
My Device: Z10 STL 100-2 & PlayBook 64GB

Re: hey

please read this article from the public knowledge base:

 

KB34132 BlackBerry World displays a spinning circle and does not load content on the BlackBerry Z10 smartphone

---------------------------------------------------------------------------------------------------------
Twitter: @ukmight
1. Click on the " Like " button if you find anything helpful posted.

2. If any of the replies in your post has resolved your problem, mark the reply(ies) as " Solution ", so that others can readily view the solution instead of creating another redundant post.
Please use plain text.