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BlackBerry® Z10

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New Contributor
Posts: 4
Registered: ‎10-30-2013
My Device: Z10 running 10.2.0.424
My Carrier: Rogers

how do I attach a file with hotmail on the Z10?

Am I missing something?

I have a Corporate-provided Z10 and can access hotmail but can't find how to attach a file (doc or pdf) to an email I compose since there is no 'attach' option.

Help !

Thanks

New Contributor
Posts: 4
Registered: ‎10-30-2013
My Device: Z10 running 10.2.0.424
My Carrier: Rogers

Re: how do I attach a file with hotmail on the Z10?

Unless I'm mistaken, this cannot be done if you're using the mobile version of hotmail.  At the bottom of the page, there's an option to open hotmail in the 'PC version' - which looks just like it would on a PC laptop....and this does have an option to attach a file or pic.

Problem solved :Rolleyes:

Thoughts / comments anyone?

Posts: 89,783
Likes: 23,821
Solutions: 6,137
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: how do I attach a file with hotmail on the Z10?

Are you using Hotmail via the browser, your Hotmail account is not set up on the Z10 in accounts?




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New Contributor
Posts: 4
Registered: ‎10-30-2013
My Device: Z10 running 10.2.0.424
My Carrier: Rogers

Re: how do I attach a file with hotmail on the Z10?

yup, I open the browser and login as I would on a PC. As this is a Corporate-provided phone, I've chosen not to add this @hotmail account because I do not want to have both work and hotmail appear on my hub.  Besides, I don't even think accessing hotmail on the hub would be possible as my Corporate blocks hotmail usage.

As I mentioned in my follwo-up message, I was able to attach a file when I switched from 'Molbile' to the 'PC mode' on the Z10 - so it seems that could work.

Thanks again!

Posts: 89,783
Likes: 23,821
Solutions: 6,137
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: how do I attach a file with hotmail on the Z10?

Does your company use BlackBerry Balance?

You would have your Hotmail account on your personal side of balance.

 

check this on your main screen of icons: pull down on the icons there (don't swipe down from the top bezel) and do yo usee a choice for persona and work space?

 

Otherwise, I don't know why your Hotmail would not allow attachments from the browser.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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New Contributor
Posts: 4
Registered: ‎10-30-2013
My Device: Z10 running 10.2.0.424
My Carrier: Rogers

Re: how do I attach a file with hotmail on the Z10?

Balance is in use on this Z10 and in fact that's how I access hotmail - as you describe.  But as I mentioned, this issue appears to be with the the **mobile** hotmail option which doesn't seem to provide an attachment option, and the 'pc version' which does.

Thanks

Posts: 89,783
Likes: 23,821
Solutions: 6,137
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: how do I attach a file with hotmail on the Z10?

Ok, if you do have Balance, both personal and work emails will not appear in the Hub.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code