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BlackBerry® Z10

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New Member
maryloo
Posts: 2
Registered: ‎02-26-2013
My Device: Z10
My Carrier: bELL

how to turn the data off

I just got my first Blackberry Z10. I am experinecing extreme high data usage although Wi-Fi is available. How can I turn the data off to control my usage? can't find it...

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Contributor
kbalaz
Posts: 32
Registered: ‎10-29-2012
My Device: Z10/Playbook
My Carrier: Bell Mobility

Re: how to turn the data off

If you have wifi on, it uses it as a priority when data is used and not your over air data. close apps that are always refreshing as well, weather apps, facebook, twitter etc. these apps constantly check for updates and changing information using data.

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JSanders
Posts: 85,094
Likes: 23,010
Solutions: 5,922
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: how to turn the data off

IN your Settings (swipe down from the top bezel on the homescreen) > Network Connections> Mobile Network > your carrier > you can turn off data services and still retain WiFi data transmission.

 

However, as stated above, if WiFi is connected, it will always be the preferred data pipe even if the mobile network data is ON.




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Regular Contributor
Copes
Posts: 56
Registered: ‎02-22-2013
My Device: Blackberry Z10
My Carrier: Telus

Re: how to turn the data off

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New Member
David1981
Posts: 1
Registered: ‎04-17-2013
My Device: Z10
My Carrier: O2

Re: how to turn the data off

I'm having the same issues with my data usage. 

 

Contacted O2 and was told to switch off firstly my mobile network, which was pointless, and then tried switching off the data. 

 

Seems that even though I am connected to wifi, my usage is still be drained. 

 

Anyone have any ideas on this? 

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