06-02-2013 11:38 PM
06-03-2013 07:29 PM
Hello salocin and welcome to the BlackBerry Support Community Forums.
Sorry to hear you're having an issue with your device.
Are you connected to a Wi-Fi network or using your BlackBerry data plan?
Are you able to use other data services, such as the Facebook app or Twitter app?
What OS version does your BlackBerry Z10 have installed? Check under Settings>About >OS.
Have you done a reboot yet by pulling the battery? ^HF
06-06-2013 06:02 PM